Retired telecom employees in the capital region have a golden opportunity this November to complete their annual life certificate requirements without any hassle. The office handling communication accounts under the Department of Telecommunications has planned a series of special camps dedicated to pensioners. These sessions will run at multiple spots in Delhi and nearby areas, making it simple for everyone to get their documents verified on the spot.
The initiative aims to support thousands of former staff members from telecom services by bringing essential services right to their neighborhoods. Pensioners can walk in, submit proofs, learn digital methods, and even raise any concerns they have about payments or other issues. Everything happens in a single visit, saving time and effort during the busy pension season.
Why These Camps Matter for Telecom Retirees
Every year, pension receivers must prove they are alive to keep receiving their monthly amounts. This process, known as Jeevan Praman, has gone digital, but many seniors still prefer guidance or face technical hurdles. The upcoming camps address exactly these needs. Trained staff will be present to explain steps, help with online portals, and ensure smooth verification.
Beyond certificates, attendees can update personal details through simple forms. Just carry a recent photo and Aadhaar copy for quick processing. Those with pending complaints about delayed payments or calculation errors can submit them directly and get updates. The goal is to make the entire experience friendly and efficient for elderly citizens who dedicated years to public telecom networks.
Complete Schedule of Pensioner Camps Across the Region
All camps operate from 11 in the morning until 4 in the afternoon. Here is the day-wise lineup of venues, covering exchanges and offices in key localities:
| Serial Number | Venue Details | Date in November 2025 |
|---|---|---|
| 1 | Main exchange building at C-10 Yamuna Vihar, Delhi | 4 |
| 2 | Sector-15 GMT building in BSNL exchange, Faridabad, Haryana | 4 |
| 3 | Telecom exchange in Laxmi Nagar, Delhi | 6 |
| 4 | MTNL exchange at Narela, Delhi | 7 |
| 5 | Telecom exchange in Nehru Place, New Delhi | 10 |
| 6 | MTNL exchange in Dwarka Sector-6, Delhi | 11 |
| 7 | MTNL exchange in Rohini Sector-3, Delhi | 12 |
| 8 | MTNL exchange at Delhi Cantt, New Delhi | 13 |
| 9 | MTNL exchange in Janak Puri, New Delhi | 14 |
| 10 | MTNL exchange in Hauz Khas, New Delhi | 17 |
| 11 | CMC inside BSNL exchange Sector-12, Gurugram, Haryana | 18 |
| 12 | BSNL exchange in Sector-19, Noida, Uttar Pradesh | 19 |
| 13 | MTNL exchange in Rajouri Garden, New Delhi | 20 |
| 14 | ALT Center in Ghaziabad, Uttar Pradesh | 21 |
| 15 | MTNL exchange at Najafgarh, Delhi | 24 |
Additional counters will function at the main communication accounts office in Prasad Nagar, the extension counter near Eastern Court on Janpath, and various MTNL and BSNL buildings throughout the month for extra flexibility.
Services You Can Access at Each Camp
The camps go beyond basic verification. Here are the main offerings:
- Hands-on training to generate digital life certificates through the official Jeevan Praman website.
- Step-by-step guidance on using the face recognition mobile app for instant submission from home in future years.
- Assistance in filling Know Your Pensioner forms, requiring one passport-size photo and Aadhaar photocopy.
- Direct channel to lodge grievances or clear doubts about pension amounts, arrears, or revisions.
Staff members encourage pensioners to choose the nearest location and date that suits their routine. If someone has already completed their life certificate this year through banks or post offices, they need not visit these sessions again for the same purpose.
Tips to Make Your Visit Smooth and Quick
Arrive with original and copied identity proofs, pension payment order, and bank details if updating information. Wearing comfortable clothes and carrying water is advisable, especially for afternoon slots. Public transport connects most venues well, and parking is usually available at exchange compounds.
Seniors living alone can bring a family member for support, though the process itself is straightforward. Volunteers at each site speak local languages and patiently explain every step. This thoughtful setup reflects the department’s commitment to honoring its retired workforce.
Word about these camps is spreading through telecom retiree associations and local notices. Marking the calendar early ensures no last-minute rush as November deadlines approach for pension continuity.
Such targeted efforts highlight how government bodies are adapting to senior needs in a digital era. By combining technology training with personal assistance, the program empowers pensioners to manage their affairs independently long after the camps end.
Delhi and NCR host one of the largest clusters of telecom pensioners in the country. Initiatives like these strengthen the safety net for those who built India’s communication backbone over decades.
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