Important Facts of the News
- All applications and complaints to the Central Arbitration Committee (CAC) must be submitted electronically.
- The official email for submissions is [email protected].
- This guidance has been in effect since 17 March 2020 and was last updated on 3 November 2025.
How to Submit Applications and Complaints to the CAC
The Central Arbitration Committee (CAC), which handles employment and workplace-related disputes in the United Kingdom, has released guidelines confirming that all applications and complaints should be sent electronically. This ensures an efficient processing and tracking system for all cases submitted to the committee.
Electronic Submission Process
Anyone who needs to raise a case or a concern with the CAC must use the official email address: [email protected]. This method enables quicker and more streamlined communication between the applicant and the committee. Whether it is a trade union recognition dispute, worker representation issue, or other labour concerns, this is the primary channel for lodging formal submissions.
Documentation and Response Handling
Applicants are advised to prepare all relevant documents as digital attachments when sending their submissions. This may include scans of signed forms, supporting evidence, and any other material needed to support the case. Once received, the CAC will review the content and follow up with the relevant parties for further clarification or next steps.
Background to the Submission Process
This approach has been in place since March 2020, with the intention of making the application process more accessible and responsive. The latest update on this process was made on 3 November 2025, reaffirming the use of the central email channel for all case-related communications.
By maintaining this system, the CAC continues to offer a consistent and reliable mechanism for resolving workplace-related disputes, in line with its statutory role within the UK’s employment framework.
Key Takeaway
For all Labour relations issues or disputes that require CAC intervention, submitting applications via email is mandatory. Ensure that you include all necessary documentation and accurate contact details in your message to facilitate the process smoothly.